Why Trust Fusion?

More Than 25 Years of Experience
24-Hour Service
The Best Possible Products
One-Year Satisfaction Guarantee
Fully Licensed and Trained Technicians

Why Choose Our Chesapeake AC Service Team

At Fusion Heating, Air Conditioning & Insulation, we are fully dedicated to helping our customers when they need us most. We back our services with a one-year satisfaction guarantee so you can be sure that we will get the job done right. We feel that in order to provide the best possible customer care, we should treat everyone how we want to be treated. If we tell you we are going to do something, we’ll make sure you have the perfect solution in the timeline we tell you. Don’t settle for a quick fix — with us, you receive long-term solutions.

For expert AC service in Norfolk, Chesapeake, or Virginia Beach, call our HVAC experts at (757) 938-6709 today.

Serving the Virginia Beach Area & Beyond–Call (757) 938-6709

When your air conditioning unit fails to work to its optimal level or stops working completely, you need a trusted team to provide the service or repair that you need. At Fusion Heating, Air Conditioning & Insulation, our team of Chesapeake AC repair specialists works to provide you with high-quality service designed to get your AC unit up and running again in no time. We know that during the hot months, you need to make sure that your AC is working properly, and this is what we aim to provide.

Call (757) 938-6709 for your free estimate today.

24/7 Emergency AC Repair in Chesapeake & Virginia Beach

Backed by more than a decade of experience, our team offers emergency, 24/7 service to ensure that you receive the care you need whenever you need it most. It is our goal to provide the best possible experience so you can have a working AC. We aim to educate our customers about the problems they may experience with their AC and how to tell when repairs or services are needed.

Some signs that you need to service or repair your AC include:

  • The unit blowing out air that isn’t cold
  • Increased energy bills
  • Weird sounds coming from the unit
  • Strange and strong smells

Schedule Your Appointment!

If you knew these 140 people, they'd tell you to call us.

Our hero's! After having "contractor A " complete a faulty install in January of 2014 and not showing up again after the 1st year of maintenance, " contractor B"took over and spent the next two years trying to fix everything that was not the problem, but leaving the broken damper in place that was causing the problem, then "contractor B " decided our unit was not fixable and basically that it was time to buy another new system. That's when we called Fusion. They came out told us it was repairable and made some other excellent suggestions. Two days later it is completely fixed and is now performing better than it has since installed. You can actually feel warm air!! Our home is so much more comfortable than it's been in years and they were neat and very well organized and for what they accomplished very reasonably priced. I can not believe the difference that Fusion made in less than one day! Highly recommend this company.read more
Betty Green
Betty Green
16:08 16 Nov 19
Excellent service as usual! I never have to worry about if I can trust Fusion! They arrive, complete the job, and give courteous service. No other company will ever touch our unit. Thank you for the years you have provided service to my family.read more
Ivoress Morris
Ivoress Morris
23:16 06 Nov 19
Used another company before Fusion not going to name any names but they love to give back not really..repeatedly had the other company come out to repair my air-conditioning which was never fixed properly!! After almost a year and three ceilings later I decided to go with fusion they did such an amazing job. They added tons of safety precautions into my air-conditioning to make sure that it never overflowed and leaked again also insulated my attic and have been exact on calling me to schedule routine maintenance never missing a beat! Ben and his wonderful staff definitely have your back when it comes to your heating and air and now Pool needs I agree with their slogan Think Fusion First!!!!!!!read more
Craig Albright
Craig Albright
14:55 30 Oct 19
They guys were so professional and careful. They had drop clothes in places that I am sure their boots never touched. They asked about opening doors and were sure not to let out the cats. Ben showed me power outlets that they had changed and doubled checked them with me so that we would not hurt ourselves when we take out old thermostatsI just today had a friend looking for a heating and ac company and was quick to give her this companies informationAlso they offer financing that fit our budget Very satisfied for sure 👍read more
Monica Davis
Monica Davis
18:28 27 Oct 19
We had Fusion come put in a mini split heating and AC system in our garage. We are converting it to a room. It is fabulous. We are very happy with the workmanship and quality of the system. It saved us so much money to go this route for the room addition. Our only other option was to replace the whole system for the house which was going to be a lot more.read more
John Otocka
John Otocka
15:38 18 Oct 19
Fast, friendly, honest, reliable. Ben and his crew just did a beautiful installation of a Mitsubishi "mini-split" for my cottage. Looks great, and you can hardly hear it running. I think I'll put 2 more of these in my main house. And, of course, I'll call Ben to do the job. Thanks guys!read more
Ralph Shelton
Ralph Shelton
03:30 17 Oct 19
Fusion did a great job taking care of my complimentary cleaning by giving them a referral. I didn't even expect it! Blake the technician was both amazing and informative on the cleaning and teaching me about my system. The people at Fusion are great professionals. Highly recommend!read more
Robert LaFrance
Robert LaFrance
18:23 14 Oct 19
I researched nine AC companies and innumerable systems over three months before selecting Fusion. What impressed me about their company was the owner Ben met me personally to discuss my requirements and provided a number of good options. He didn't try to oversell me like some companies or push one brand over another, but he did explain the benefits and detractors of some brands and models. Ben was candid about how to save me money, provided economical reasons to make good choices, and was explicit about the quality of service I should expect during and after installation. I found his prices were better than any of the competitors I reviewed and he included 2 years of no-cost maintenance/service on both my new Bryant systems. After installation, he declined final 50% payment until I received the warranty package from his office which arrived only a couple days later. I am very pleased with the sale and installation experience with Fusion and highly recommend them.read more
K. Raymer
K. Raymer
19:37 09 Oct 19
just had the system installed so I have not had the chance to use it much yet. But the service was excellent and the install went smoothly. Ben knows his stuff and the install crew was top notch as well.read more
J. Myers Vasquez
J. Myers Vasquez
00:14 08 Oct 19
Andrew and Alex insulated my garage walls. The house is 20 years old and they were able to come in, insulate the voids completely. The space maintains temperature now making it usable for workshop activites. I live in an active Naval jet training area and this helped with the sound. Andrew and Alex showed up on time did a great job and cleaned up well. They even cleaned up my rock bed that had some insulation in it. The entire process was about 4 hours. I highly recommend this team. Very good communication from them also.read more
Mike Darden
Mike Darden
16:32 16 Aug 19
Andrew and Axel were amazing. Fusion offers customer service that is second-to-none. All of my questions were answered, and every step in my installation process was explained in detail. They not only completed my initial request for attic insulation, but took the initiative to look around for other insulation needs. I highly recommend using them for any home insulation needs. I plan on contacting them in the future for my A/C unit replacement. Customer service like this is a rare thing now, I can not recommend enough.read more
Crystal Jackson
Crystal Jackson
23:43 01 Aug 19
Ben Waldron gave me the best price quoted on a new AC Unit, and the best warranty. Choosing Fusion saved me hundreds of dollars, compared to all the other quotes I received. The Installation crew Dom & Ross were on time, super nice, very informative & fast....took under 4 hours total. I would recommend them to everyone. I am now enjoying my new AC Unit which is super efficient and quiet. I would give them 10 stars if I could. Thank you, Fusion Heating & ACread more
Karen C
Karen C
16:15 28 Jul 19
Spoke with Amanda, she was helpful and called periodically to let me know technician was on the way. She was very polite. Technician showed up, Blake, and was also very professional and seemed to be honest about work needed and advised. Very happy with this company, even though we didn't accept any work at the moment for our unit.read more
Caleb Rodriguez
Caleb Rodriguez
00:13 25 Jul 19
Ben Waldron's team showed up on time as we discussed, and got right to work. These fellows were very pleasant and professional throughout the day. Ross and Axel proceeded to install insulation in my approximately. 400 sq. ft. room over the garage. Dom and Antwan started work on the mini split system. They all finished the job by the end of the day. They cleaned up their things before they left and made me a very satisfied customer. I would not hesitate to recommend this company and crew to anyone looking to have similar work done. Pricing was great, and their workmanship was excellent.Thanks guys for a great job and a good day!!! P.S. hope Antwan is OKread more
D. Benny Bennetch
D. Benny Bennetch
22:12 24 Jul 19
The staff is great, very helpful, knowledgeable and friendly. Michael was willing to take the time to teach me about our systems and answer any of my questions.Update 7/22/19: our AC fan motor decided to die during the heat wave this weekend. Ben came out promptly on Saturday, diagnosed the problem and then we decided to wait til Monday to have them install it. Amanda called and kept us up to date and when Ross came out on Monday he was able to fix the problem. As always Ross, Ben and Amanda were courteous, friendly and professional.read more
Heather Cox
Heather Cox
23:48 22 Jul 19
I give Fusion Heating, Air Conditioning & Insulation my highest recommendation. Not only did Andrew and Axel complete quality insulation work which has already produced energy savings for my home, they were consummate professionals who kept me informed throughout the entire process and conducted bushiness with a high level of respect. Excellent customer service, I will be referring them to friends and family in the future. Thanks again, gentlemen!read more
Aimee Clark
Aimee Clark
22:46 19 Jul 19
You'll never find a better company. I have been a customer for going on four years. Fusion is one of a few companies left who cares about you - the customer. Their values, ethics and morals are reflected in their customer service, quality work and equipment, and trustworthy employees and owners. I have had at separate times an entire HVAC unit and Mini Split installed by Fusion. I have kept a maintenance contract with them for all my equipment regardless if they installed it or not and they lend the same care across the board. Their business model will gain them wide recognition and grow their company. Fusion's response time hands down beats any competitor in the area. Yesterday I identified an issue with a unit, Blake showed up two hours later with a smile. He did a thorough inspection, showed me the problem(s) and with-in minutes we had a plan. Today, first thing this morning Dom and Antwan showed up with smiles and a new unit. They worked professionally, efficiently and carefully. Dom and Antwan respected my home and other outdoor equipment. They took care of the furnace components, installed a new thermostat, replaced a unit, pad and connector box. It only took them three hours. Amazing efficiency! Thanks Fusion, I'll be a customer of life.read more
Victoria Lavarias
Victoria Lavarias
16:43 09 Jul 19
Wonderful company, they simply are the best. They installed complete HVAC system, foam insulation in the attic, and provide maintenance on two zoned system. Shawn, you are the best maintenance technician. Company is very knowledgeable, and best of all they take care of their customers. The owner even came on a Sunday to check our system. Thank you for the great service.read more
judy brown
judy brown
12:15 07 Jul 19
Shawn and Ross came out to replace some parts on our unit and did a great job! They let me know what they were doing, they were very polite, and got everything up and running well! I highly recommend Fusion, everyone we’ve worked with so far have been great.read more
Caitlyn Lane
Caitlyn Lane
17:28 17 Jun 19
We were very satisfy with the service that was provided to us by Fusion Heating and Air Condition on 23May19. We have 2 mini splitters in our garage. We were having a problem with setting the temperature with the remote control. The technician(Blake Davis) that came out was very friendly and knowledgable. He showed us how to set the control and gave us tips on how to extend the lifetime of our unit. While here, we purchase a servicing contract which is well worth it. Twice a year, the company will send technicians out to clean the unit, service it, etc...We purchased these units from Fusion Heating, Air Condition, & Insulation, and we are extremely happy with them.read more
Brenda May
Brenda May
00:35 14 Jun 19
Ben came out and priced additional mini split unit. His price was comparable with others but because his company is a diamond installer for Mitsubishi went with him. I already had a mini split unit that was not working properly and Ben said his folks would check it when they did the install. Dom & Antwan came on the assigned day and time. The guys worked all day until nearly 5pm, first time I have had folks a full day. They installed the new unit and fixed my current unit. They were friendly, professional and cleaned up after their work. These guys were great. Highly recommend Fusion Heating, Dom & Antwan.read more
Jackie Z
Jackie Z
21:47 11 Jun 19
This company gets the highest possible rating from me. The owner of the company was very informative and knowledgeable regarding what type of air-conditioning unit I needed. The workmanship is excellent. I live at a condo and have 8 A/C units outside of my bedroom wall and my unit, by far, is the most quiet. Two of the units are less than one year old and they do not compare with the system that Fusion heating and air-conditioning installed for me. Fusion heating and air-conditioning is the “best of the best!”read more
Therese Pauley
Therese Pauley
17:26 10 Jun 19
Ben, Dom and Antwan are the best!!! From start to finish it was just perfect. I manage a 44 year old highrise in Va Beach. Ben gave us a great option in replacing two of our 15 year old heating/air units. It is our first experience with the split systems. We installed one each in two different community rooms. They look great, were immediately noticed to be more efficient than the old units, and best of all, were less expensive than the big bulky units! We will be replacing other old units with these as we go. Thank you, Fusion! It's great to have you added to our preferred vendor list!read more
Teresa Akers
Teresa Akers
21:16 30 May 19
After using a local company that came out multiple times from our home warranty, we decided to call Fusion to come look at our downstairs unit that was not cooling correctly. They came out to service both units and we found out that we would need to purchase a new unit for our downstairs. What we loved about the first service man that came out was that he was not pushing and trying to get us to buy a new unit, he explained what would happen if we kept having it serviced and we then decided we wanted to discuss options to purchase. From there, it was smooth sailing and the team at Fusion was quick and so helpful the entire process. Just a few days later, the 3 men that came out to install our new unit were professional, courteous and very nice. We now have a brand new Ruud unit that is running perfectly. About a week after we had it installed, we received a note in the mail thanking us and more information about our warranty. This is a top notch company with awesome customer service and I highly recommend them for any AC/heat/insulation work you may need.read more
Kari Journigan
Kari Journigan
12:40 30 May 19
Awesome company. Got 3 estimates for a new AC unit. By far the best price. Arrived on time and were very professional. Don and Antoine were great... Would definitely recommend this company over any others in the area!!! Thank you!!read more
Kim Stevenson
Kim Stevenson
15:31 17 May 19
Ben and his team did an amazing job insulating my attic. The quality of work and value was beyond exceptional. I Highly recommend Fusion for any work you may need, you will not be disappointed.read more
Sean H
Sean H
11:24 15 May 19
They were prompt in providing an estimate for insulation in our attic. On the day of the job, they arrived around 9 am and were done around 2 pm. The area was cleaned after they were done. They were extremely professional and easy to work with.read more
Sonia Gopal
Sonia Gopal
18:29 12 May 19
Fusion did a fabulous job installing a ductless system in my 3rd floor bedroom. An extremely difficult space. A recommendation to move the indoor system ended up being the best decision for the sake of the space, so happy with the outcome. The outside turned out just as nice! I was nervous at 1st, but the job looked amazing. Thanks for keeping everything classy!! I would definitely recommend fusion, this company took their time to ensure every detail was perfect!! 🤗read more
Tina Allison
Tina Allison
23:13 26 Apr 19
Superior customer service from Ben and Amanda and their top-notch crew of professionals: Dominic, Antoine, Lucas, and Sergio. Product and installation delivered as promised and on-time, plus they made extra effort seal off old duct openings, remove the old system, and tidy up when all done. Their price beat a previous company with which we'd done business for over a decade. A most satisfying customer experience from start to finish.read more
Michael Krentz
Michael Krentz
17:27 20 Apr 19
Fusion did an absolutely stellar job on our 4-unit Mitsubishi mini-split system (one in the ceiling). We had seen the units in our travels all over the world and were impressed. We got quotes from 3 businesses, and though Ben's wasn't the lowest quote, we felt most confident in his experience, knowledge, and sheer professionalism. Shawn and the guys were dedicated, efficient, and very hardworking; they finished a day ahead, even working into the dark one day. They are polite, have a great work ethic and conscientious about keeping everything cleaned up along the way. One aspect that was fantastic: each day--as well as at the beginning of the job--Shawn explained what they would be doing that day. He also welcomed any and all questions; we could tell they not only really like their work but enjoy telling about how it all functions. They had a challenge working on our 70-year old house and were certainly up to it. We appreciated the follow-up visit to make sure everything was working great. It's a beautiful job, looks elegant in each room--and just a brilliant system! Cannot praise them highly enough..read more
Cynthia Horen
Cynthia Horen
00:12 23 Mar 19

Our team is skilled at servicing and repairing many brands, including:

  • MasterShield
  • Honeywell
  • Lennox
  • ClimateMasters
  • Goodman
  • Whirlpool
  • American Standard
  • Coleman
  • Tempstar
  • Frigidaire
  • Bosch
  • Columbia
  • GE
  • Mitsubishi
  • Fujitsu
  • LG
  • Samsung