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If you knew these 121 people, they’d tell you to call us.

Fusion did a fabulous job installing a ductless system in my 3rd floor bedroom. An extremely difficult space. A recommendation to move the indoor system ended up being the best decision for the sake of the space, so happy with the outcome. The outside turned out just as nice! I was nervous at 1st, but the job looked amazing. Thanks for keeping everything classy!! I would definitely recommend fusion, this company took their time to ensure every detail was perfect!! 🤗read more
Tina Allison
Tina Allison
23:13 26 Apr 19
Superior customer service from Ben and Amanda and their top-notch crew of professionals: Dominic, Antoine, Lucas, and Sergio. Product and installation delivered as promised and on-time, plus they made extra effort seal off old duct openings, remove the old system, and tidy up when all done. Their price beat a previous company with which we'd done business for over a decade. A most satisfying customer experience from start to finish.read more
Michael Krentz
Michael Krentz
17:27 20 Apr 19
Fusion did an absolutely stellar job on our 4-unit Mitsubishi mini-split system (one in the ceiling). We had seen the units in our travels all over the world and were impressed. We got quotes from 3 businesses, and though Ben's wasn't the lowest quote, we felt most confident in his experience, knowledge, and sheer professionalism. Shawn and the guys were dedicated, efficient, and very hardworking; they finished a day ahead, even working into the dark one day. They are polite, have a great work ethic and conscientious about keeping everything cleaned up along the way. One aspect that was fantastic: each day--as well as at the beginning of the job--Shawn explained what they would be doing that day. He also welcomed any and all questions; we could tell they not only really like their work but enjoy telling about how it all functions. They had a challenge working on our 70-year old house and were certainly up to it. We appreciated the follow-up visit to make sure everything was working great. It's a beautiful job, looks elegant in each room--and just a brilliant system! Cannot praise them highly enough..read more
Cynthia Horen
Cynthia Horen
00:12 23 Mar 19
Ben and his team did an amazing job insulating my attic. The quality of work and value was beyond exceptional. I Highly recommend Fusion for any work you may need, you will not be disappointed.read more
Sean H
Sean H
11:24 15 May 19
They were prompt in providing an estimate for insulation in our attic. On the day of the job, they arrived around 9 am and were done around 2 pm. The area was cleaned after they were done. They were extremely professional and easy to work with.read more
Sonia Gopal
Sonia Gopal
18:29 12 May 19
Awesome company. Got 3 estimates for a new AC unit. By far the best price. Arrived on time and were very professional. Don and Antoine were great... Would definitely recommend this company over any others in the area!!! Thank you!!read more
Kim Stevenson
Kim Stevenson
15:31 17 May 19
After using a local company that came out multiple times from our home warranty, we decided to call Fusion to come look at our downstairs unit that was not cooling correctly. They came out to service both units and we found out that we would need to purchase a new unit for our downstairs. What we loved about the first service man that came out was that he was not pushing and trying to get us to buy a new unit, he explained what would happen if we kept having it serviced and we then decided we wanted to discuss options to purchase. From there, it was smooth sailing and the team at Fusion was quick and so helpful the entire process. Just a few days later, the 3 men that came out to install our new unit were professional, courteous and very nice. We now have a brand new Ruud unit that is running perfectly. About a week after we had it installed, we received a note in the mail thanking us and more information about our warranty. This is a top notch company with awesome customer service and I highly recommend them for any AC/heat/insulation work you may need.read more
Kari Journigan
Kari Journigan
12:40 30 May 19
Ben, Dom and Antwan are the best!!! From start to finish it was just perfect. I manage a 44 year old highrise in Va Beach. Ben gave us a great option in replacing two of our 15 year old heating/air units. It is our first experience with the split systems. We installed one each in two different community rooms. They look great, were immediately noticed to be more efficient than the old units, and best of all, were less expensive than the big bulky units! We will be replacing other old units with these as we go. Thank you, Fusion! It's great to have you added to our preferred vendor list!read more
Teresa Akers
Teresa Akers
21:16 30 May 19
This company gets the highest possible rating from me. The owner of the company was very informative and knowledgeable regarding what type of air-conditioning unit I needed. The workmanship is excellent. I live at a condo and have 8 A/C units outside of my bedroom wall and my unit, by far, is the most quiet. Two of the units are less than one year old and they do not compare with the system that Fusion heating and air-conditioning installed for me. Fusion heating and air-conditioning is the “best of the best!”read more
Therese Pauley
Therese Pauley
17:26 10 Jun 19
Ben came out and priced additional mini split unit. His price was comparable with others but because his company is a diamond installer for Mitsubishi went with him. I already had a mini split unit that was not working properly and Ben said his folks would check it when they did the install. Dom & Antwan came on the assigned day and time. The guys worked all day until nearly 5pm, first time I have had folks a full day. They installed the new unit and fixed my current unit. They were friendly, professional and cleaned up after their work. These guys were great. Highly recommend Fusion Heating, Dom & Antwan.read more
Jackie Z
Jackie Z
21:47 11 Jun 19
We were very satisfy with the service that was provided to us by Fusion Heating and Air Condition on 23May19. We have 2 mini splitters in our garage. We were having a problem with setting the temperature with the remote control. The technician(Blake Davis) that came out was very friendly and knowledgable. He showed us how to set the control and gave us tips on how to extend the lifetime of our unit. While here, we purchase a servicing contract which is well worth it. Twice a year, the company will send technicians out to clean the unit, service it, etc...We purchased these units from Fusion Heating, Air Condition, & Insulation, and we are extremely happy with them.read more
Brenda May
Brenda May
00:35 14 Jun 19
Shawn and Ross came out to replace some parts on our unit and did a great job! They let me know what they were doing, they were very polite, and got everything up and running well! I highly recommend Fusion, everyone we’ve worked with so far have been great.read more
Caitlyn Lane
Caitlyn Lane
17:28 17 Jun 19
Wonderful company, they simply are the best. They installed complete HVAC system, foam insulation in the attic, and provide maintenance on two zoned system. Shawn, you are the best maintenance technician. Company is very knowledgeable, and best of all they take care of their customers. The owner even came on a Sunday to check our system. Thank you for the great service.read more
judy brown
judy brown
12:15 07 Jul 19
You'll never find a better company. I have been a customer for going on four years. Fusion is one of a few companies left who cares about you - the customer. Their values, ethics and morals are reflected in their customer service, quality work and equipment, and trustworthy employees and owners. I have had at separate times an entire HVAC unit and Mini Split installed by Fusion. I have kept a maintenance contract with them for all my equipment regardless if they installed it or not and they lend the same care across the board. Their business model will gain them wide recognition and grow their company. Fusion's response time hands down beats any competitor in the area. Yesterday I identified an issue with a unit, Blake showed up two hours later with a smile. He did a thorough inspection, showed me the problem(s) and with-in minutes we had a plan. Today, first thing this morning Dom and Antwan showed up with smiles and a new unit. They worked professionally, efficiently and carefully. Dom and Antwan respected my home and other outdoor equipment. They took care of the furnace components, installed a new thermostat, replaced a unit, pad and connector box. It only took them three hours. Amazing efficiency! Thanks Fusion, I'll be a customer of life.read more
Victoria Lavarias
Victoria Lavarias
16:43 09 Jul 19
I give Fusion Heating, Air Conditioning & Insulation my highest recommendation. Not only did Andrew and Axel complete quality insulation work which has already produced energy savings for my home, they were consummate professionals who kept me informed throughout the entire process and conducted bushiness with a high level of respect. Excellent customer service, I will be referring them to friends and family in the future. Thanks again, gentlemen!read more
Aimee Clark
Aimee Clark
22:46 19 Jul 19
The staff is great, very helpful, knowledgeable and friendly. Michael was willing to take the time to teach me about our systems and answer any of my questions.Update 7/22/19: our AC fan motor decided to die during the heat wave this weekend. Ben came out promptly on Saturday, diagnosed the problem and then we decided to wait til Monday to have them install it. Amanda called and kept us up to date and when Ross came out on Monday he was able to fix the problem. As always Ross, Ben and Amanda were courteous, friendly and professional.read more
Heather Cox
Heather Cox
23:48 22 Jul 19
Spoke with Amanda, she was helpful and called periodically to let me know technician was on the way. She was very polite. Technician showed up, Blake, and was also very professional and seemed to be honest about work needed and advised. Very happy with this company, even though we didn't accept any work at the moment for our unit.read more
Caleb Rodriguez
Caleb Rodriguez
00:13 25 Jul 19
Ben Waldron's team showed up on time as we discussed, and got right to work. These fellows were very pleasant and professional throughout the day. Ross and Axel proceeded to install insulation in my approximately. 400 sq. ft. room over the garage. Dom and Antwan started work on the mini split system. They all finished the job by the end of the day. They cleaned up their things before they left and made me a very satisfied customer. I would not hesitate to recommend this company and crew to anyone looking to have similar work done. Pricing was great, and their workmanship was excellent.Thanks guys for a great job and a good day!!! P.S. hope Antwan is OKread more
D. Benny Bennetch
D. Benny Bennetch
22:12 24 Jul 19

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